Our Privacy Policy

1. Why This Privacy Policy Exists

At SendItNow, we are dedicated to safeguarding your personal information. This page outlines our practices regarding the collection, use, and protection of your data in accordance with applicable UK legislation. Our Privacy Policy details how we process personal data in compliance with the UK General Data Protection Regulation (UK-GDPR) and the Privacy and Electronic Communications Regulations (PECR). This policy applies to all users of our website and SMS-based services.

2. Who Is Responsible for Your Data?

Your data is processed by SendItNow. We may share your data with: - The trusted payment provider of your choice (such as PayPal, Stripe, Klarna, Apple Pay) - Government authorities when legally required We do not sell or rent your data to third parties, under any circumstances.

3. Legal Basis for Processing

We process your data based on: - Contract fulfilment - Legal compliance - Legitimate interests (such as fraud prevention) - Your explicit consent.

4. What Data We Collect

We collect only what is necessary: From senders: - Phone number or email (if provided) - Payment information - Message content and message preferences (such as sender name) From recipients: - Recipient's phone number - Message content.

5. Why We Collect Your Data

We collect your data to: - Send anonymous messages - Process payments - Prevent abuse - Support users Personal data that we collect will be kept for eighteen (18) months, with the exception of payment information. Us and our payment processors are required by law to keep them for five (5) years.

6. Cookies

We use functional and analytical cookies. These are necessary for the correct functioning of our website and give us insight into anonymous user data. No personal data is being processed.

7. Your Rights

You can: - Access your data - Correct or delete your data - Restrict or object to processing - Request a copy of your data Contact us via our form to exercise these rights. You can also contact the ICO: www.ico.org.uk if necessary.

8. Preventing Abuse

We monitor for abuse and restrict illegal or harmful use. Reports are investigated promptly, and all users agree to lawful and respectful use.

9. Changes to This Policy

We may update this Privacy Policy as our services or legal obligations change. Please check back regularly for updates.